We Are San Francisco

Power Outage Hits Nob Hill and Chinatown Customers

The service disruption began Wednesday night and impacted over 1,600 local customers.

Updated on Oct. 29, 2026 in Utilities

A weathered cast-iron utility junction box on a steep, fog-covered cobblestone street in San Francisco during a power outage.
Pacific Gas and Electric Company crews worked to restore power to over 1,600 customers in Nob Hill and Chinatown following a sudden electrical equipment failure Wednesday night. AI Illustration. Upload story photo >

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Electricity customers in Nob Hill and Chinatown were left in the dark Wednesday night following a sudden service disruption. Pacific Gas and Electric Company crews identified the cause as damaged equipment within the local grid.

Why it matters

The outage highlights the fragility of local infrastructure for thousands of residents between Broadway and California Street. Whether this damage indicates a need for broader equipment replacement in these high-density neighborhoods remains a subject of ongoing concern for utility customers.

Pacific Gas and Electric Company reported 1,637 customers lost power in Nob Hill and Chinatown. The exact cause of the equipment damage that triggered the blackout remains under internal review.

The players

Pacific Gas and Electric Company

The primary utility provider responsible for managing electricity infrastructure and responding to outages across San Francisco.

The details

The outage affected residents and businesses situated between Leavenworth and Stockton streets. Crews from Pacific Gas and Electric Company were dispatched to the site to inspect the failed components. Restoration efforts were prioritized throughout the night, with the company initially aiming to restore all service by early Thursday morning.

Timeline

  1. The power outage began at 8:43 p.m. on Wednesday, October 28.

  2. Pacific Gas and Electric Company crews estimated power restoration by 2:30 a.m. Thursday, October 29.

Across the Bay

This outage follows state-mandated equipment inspection protocols established under the CPUC's General Order 165. The incident mirrors ongoing citywide concerns about aging infrastructure reliability that continue to test the limits of local utility maintenance programs.

Residents located between Leavenworth and Stockton streets should check their circuit breakers and connected appliances for any surges once power is restored. If you remain without electricity after the estimated restoration window, contact your utility provider directly.

The takeaway

Reliability in historic neighborhoods like Nob Hill and Chinatown remains subject to the condition of local grid assets. Residents should keep their contact information updated with the utility provider to receive automated service alerts during future incidents.

Further reading

For more on grid reliability and regional maintenance reports, visit Utilities.

Source note: This article includes information reported by San Francisco Chronicle.

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